Acceptance of these terms

These Terms of Use govern access to the CODPilot public website and services provided by the operator identified above.

By accessing or using the website or a CODPilot service, a user agrees to these terms and any additional agreement governing the relevant merchant, partner, or connected-service relationship.

Website use

The public website provides information about CODPilot and a way to request a demo or partnership conversation. Users should provide accurate information, submit requests only for legitimate business purposes, and avoid interfering with the website or attempting to access areas they are not authorized to use.

Service workflows

CODPilot is designed to support ecommerce operations and customer communications, including cash-on-delivery workflows. The features, data sources, and actions available to a merchant depend on its configuration, connected providers, and applicable commercial agreement.

Users remain responsible for reviewing operational outcomes, maintaining appropriate access controls, and using the service in a way that is appropriate for their customers, orders, and communications.

Third-party integrations

The service may exchange information or actions with ecommerce, enterprise, logistics, messaging, telephony, and other third-party services. Availability and behavior of those connections can depend on the third party and may change outside CODPilot's control.

Access to a third-party service does not replace the terms, permissions, fees, or responsibilities that apply between the user and that provider.

Acceptable use

Users must not use CODPilot to break the law, violate another person's rights, send communications without the authority or permission required for them, introduce malicious code, probe or bypass security controls, disrupt service availability, misrepresent identity or affiliation, or process information they are not authorized to handle.

Access may be limited or suspended when reasonably necessary to protect the service, users, connected systems, or other people while suspected misuse or security concerns are investigated.

Intellectual property

CODPilot's website, product design, software, documentation, branding, and original content are owned by the operator identified above or the respective licensors. Using the website or service does not transfer ownership of those materials.

Users retain their rights in information they are authorized to provide. They must have the rights and permissions needed for CODPilot and connected providers to process that information for the configured service.

Service availability and changes

Specific service levels, support commitments, and change controls are governed by the applicable commercial agreement, if any.

Disclaimers and responsibility

CODPilot supports operational decisions but does not replace a merchant's review, customer-service judgment, or responsibility for orders, communications, and legal compliance. No statement on this page is a guarantee of a commercial, delivery, customer, or operational outcome.

Any warranties, liability terms, remedies, or exclusions that apply to a paid or configured service are governed by the applicable commercial agreement and applicable law.

Operator and additional terms

The operating entity, company registration number, registered address, and legal contact for CODPilot are displayed above.

Additional commercial, data-processing, or connected-provider terms may apply to a merchant or partner relationship. Those additional terms control if they expressly conflict with this public page for that relationship.